Last updated: May 2026
Please read these terms and conditions carefully before using our site.
These general terms and conditions of use (the “Terms”) govern access to and use of the website (the “Site”) operated by Le Petit Navire by GESTION SYLVAIN ANGERS INC. This company is legally registered with the Registraire des entreprises du QuĂ©bec under number 1161314753.
By accessing or using the Site, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not accept them, you must discontinue all use of the Site.
Le Petit Navire reserves the right to modify these Terms at any time, without prior notice. Continued use of the Site constitutes acceptance of the modified Terms.
These Terms govern both the use of the Site and the sale of the activities offered. Certain provisions apply specifically to commercial transactions.
All content on the Site, including but not limited to texts, images, graphics, logos, videos, software and any other element, is protected by applicable intellectual property laws and remains the exclusive property of Le Petit Navire or its licensors.
Any reproduction, distribution, modification or use, in whole or in part, of this content without prior written authorization is strictly prohibited.
As part of its activities, Le Petit Navire may capture images or videos on board for promotional purposes. By participating in an activity, passengers consent to the use of their image, unless otherwise communicated in writing prior to boarding.
Passengers are permitted to take photographs and videos on board for personal use, with respect for other passengers and the crew. Any commercial or professional use of these images is prohibited without prior authorization.
You agree to use the Site in accordance with applicable laws and these Terms.
Le Petit Navire reserves the right to moderate or remove any content deemed inappropriate.
The following are prohibited, in particular:
– infringing on the rights of others
– compromising the security of the Site
– transmitting any unlawful, fraudulent or harmful content
– attempting to gain unauthorized access to systems or data
When access to certain services requires the creation of an account:
– you are responsible for the confidentiality of your credentials
– you must provide accurate and up-to-date information
– you must report any unauthorized use of your account
Le Petit Navire reserves the right to suspend or delete any account in the event of non-compliance with these Terms.
The Site may offer products and/or services.
We strive to provide accurate information but do not warrant the absence of errors, omissions or inaccuracies. You acknowledge that any purchase decision is made at your own risk.
Our main products are:
– Old Port of Montreal Cruise (45 minutes)
– Lachine Canal Cruise (90 minutes)
– Fireworks Cruise
– Group bookings (on request)
– Private cruise (on request)
Tickets for Le Petit Navire cruises may be purchased online through our booking platform (FareHarbor) or at our ticket office at Jacques-Cartier Pier in the Old Port of Montreal. All bookings are subject to availability.
All prices displayed are in Canadian dollars (CAD) and include applicable taxes and booking fees. Prices may be modified without prior notice.
By completing a transaction, you:
– warrant that you are authorized to use the chosen payment method
– accept that the total amount includes applicable taxes and additional fees, where applicable
Le Petit Navire reserves the right to refuse, suspend or cancel any transaction in the event of suspected fraud, unauthorized use of a payment method, or non-compliance with these Terms.
Payments made on the Site may be processed by secure third-party providers. Le Petit Navire assumes no responsibility for the acts or omissions of these third-party providers.
No refund will be granted for personal reasons other than those expressly provided for in these Terms.
Le Petit Navire reserves the right to assess any exceptional request at its sole discretion.
Regular tours
To obtain a full refund, you must cancel at least 24 hours before the start of the activity. If you cancel less than 24 hours before the start of the activity, no refund will be issued. Any modification made less than 24 hours before the start of the activity will not be accepted. Deadlines are based on the local time of the activity location.
This activity is subject to weather conditions. In the event of cancellation due to bad weather, an alternative date or a full refund will be offered.
This activity requires a minimum number of participants. If this number is not reached, an alternative date/activity or a full refund will be offered.
Passengers must arrive at least 15 minutes before the announced departure time at Jacques-Cartier Pier in the Old Port of Montreal. In the event of last-minute lateness, passengers may be offered the option to change their tickets for a subsequent tour, with a 50% surcharge on the ticket price, subject to service availability.
Any passenger who does not show up at the scheduled boarding time (no-show) automatically forfeits their right to access the activity. No refund, postponement or credit will be granted in this case, for any reason whatsoever.
Delays or absences caused by traffic, parking, transportation or site-access issues do not entitle the passenger to any refund or postponement.
In case of illness, a refund request may be accepted only if Le Petit Navire is notified at least six (6) hours before the scheduled departure time. Any request made after this deadline will be refused.
Private cruises
If the client cancels the event fourteen (14) days or more before the scheduled date, for any reason whatsoever, Le Petit Navire will refund all amounts paid in full.
In the event of unfavorable weather forecasts (rain or thunderstorms) in the Old Port of Montreal at the time of the event, cancellation due to weather conditions will be permitted within the twenty-four (24) hours preceding the scheduled departure time. In such a case, Le Petit Navire will issue a full refund.
If Le Petit Navire cancels the event at any time and for any reason whatsoever, its liability will be strictly limited to refunding the amounts received.
When a ticket is issued for or in connection with an activity that is not organized by Le Petit Navire, the latter declines all responsibility in case of cancellation or postponement of said activity. Any refund will be limited solely to the portion not related to the standard cruise fare and service fees.
Additional information:
– Le Petit Navire declines all responsibility for inconveniences caused by delays.
– The company shall not be held liable for the loss or theft of personal belongings or baggage on board.
– Adults remain fully responsible at all times for the supervision and behavior of children accompanying them, both on board and in boarding and disembarkation areas.
We reserve the right to modify or cancel an order in exceptional circumstances or for reasons beyond our control. Where applicable, available remedies will be determined in accordance with applicable laws.
In connection with use of the Site, we may collect certain personal information such as:
– name
– contact information
– payment information
This information is used solely for the purposes of:
– processing transactions
– communicating with users
– improving services
– complying with our legal obligations
The information is protected by appropriate security measures. However, no data transmission over the Internet is entirely secure.
The information may be accessible to certain employees or providers when required for the operation of the Site.
Personal information is retained only for the duration necessary for the purposes for which it was collected, unless otherwise required by law.
Le Petit Navire designates a person responsible for the protection of personal information, who can be reached at: info@lepetitnavire.ca
In the event of a confidentiality incident presenting a serious risk, the persons concerned will be notified in accordance with applicable laws.
The Site may use technologies such as cookies in order to:
– improve user experience
– analyze browsing
– optimize the performance of the Site
You may configure your browser to refuse these cookies, which may however affect certain functionalities. On your first visit, a consent banner allows you to accept or refuse the use of certain non-essential cookies. These technologies may include analytics or audience measurement tools intended to improve the user experience.
Use of the services offered may involve certain inherent risks. By using the Site, you acknowledge and accept these risks.
We reserve the right to refuse access or suspend service to any person whose behavior is deemed inappropriate or dangerous.
As passenger safety is paramount, the captain is the sole decision-maker regarding the maintenance or cancellation of a departure. This decision is made based on actual navigation and safety conditions, and not on passenger comfort alone. No dispute will be entertained on this matter.
Passengers undertake to comply at all times with the safety instructions communicated by the crew.
Le Petit Navire reserves the right to refuse boarding or to exclude any person whose behavior is deemed dangerous, inappropriate or likely to disrupt the proper running of the activity, without refund.
Any person showing up intoxicated or under the influence of substances that may compromise safety may be refused access on board, without refund. Le Petit Navire also reserves the right to limit or prohibit the consumption of alcohol on board at any time. Alcoholic beverages are available on board and service may be refused to any person who appears intoxicated or who is under the legal drinking age.
Outside food and beverages are not permitted on board.
In case of force majeure preventing the activity from taking place (including, without limitation: extreme weather conditions, decisions by authorities, major incidents or unforeseeable events beyond our control), a full refund will be issued.
To the fullest extent permitted by law, Le Petit Navire shall not be held liable for any direct or indirect damages arising from:
– the use of or inability to use the Site
– errors or omissions in the content
– any service interruption
To the fullest extent permitted by law, Le Petit Navire’s liability is limited to direct foreseeable damages resulting from the use of its services. In any event, this liability shall not exceed the amount actually paid by the client for the activity concerned.
When certain activities or services are provided by partners or third parties, Le Petit Navire acts solely as an intermediary. As such, it declines all responsibility for the execution, modification or cancellation of these services. Any claim must be addressed directly to the relevant provider.
The Site is provided “as is” and “as available.”
We do not warrant:
– continuous and uninterrupted access
– the absence of errors or viruses
– the immediate correction of failures
We may suspend or terminate your access to the Site, without prior notice, in the event of non-compliance with these Terms or for any other reason deemed necessary.
You agree to indemnify and hold harmless Le Petit Navire, its officers, employees and partners from any claim arising from:
– your use of the Site
– your violation of these Terms
Communications made by electronic means may be subject to interception or alteration. You acknowledge using these means at your own risk, subject to applicable legal obligations.
These Terms are governed by the laws in force in the province of Quebec.
Any dispute shall be submitted to the jurisdiction of the competent courts of that province.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in force and continue to have effect.
These Terms are drafted in French. In the event of any discrepancy between a translated version and the French version, the latter shall prevail.
Passengers are responsible for ensuring that their physical condition is compatible with the activity.
Certain access or mobility constraints may apply. It is recommended to contact Le Petit Navire prior to booking for any question relating to accessibility.
Children under 2 years of age travel free of charge. Children must be accompanied by a responsible adult at all times.
For us, navigation is conceived as an experience that is both enjoyable and responsible, in harmony with the environment that surrounds us.
We have chosen to operate fully electric boats in order to limit our impact on ecosystems and to preserve air and water quality. But our commitment goes even further: our vessels come from former high-seas rescue boats, recovered from cruise ships. Originally destined to be destroyed, they are now carefully transformed and refurbished. This approach allows us to give a second life to robust structures while significantly reducing the consumption of new resources.
On board, every detail is designed with the same logic. We have eliminated all beverages packaged in single-use plastics in favor of sustainable alternatives. Our offerings, both drinks and meal trays, exclusively favor local products, mainly from Quebec and Canada. This choice reflects our commitment to supporting local producers while reducing the carbon footprint linked to transportation.
We believe it is possible to reinvent the nautical experience by combining pleasure and responsibility. Through concrete and deliberate choices, we offer a different way of navigating: more respectful, more mindful, and resolutely turned toward the future.
For any question regarding these Terms:
Le Petit Navire
Jacques-Cartier Pier, Old Port of Montreal
Phone: (514) 602-1000
Email: info@lepetitnavire.ca
